Mobile App Support.
TELEMETRY by BONKbot — Mobile App. For account issues, bug reports, or feature requests with the mobile app, use the contact details below.
NEED HELP?
EMAIL US AT SUPPORT@BONKBOT.IO
TYPICAL RESPONSE TIME: WITHIN 24 HOURS.
Contact.
For account issues, bug reports, feature requests, or general questions — email our support team directly. Typical response time: within 24 hours.
Frequently Asked Questions.
01 — What is TELEMETRY?
TELEMETRY is BONKbot's cross-platform trading terminal for Solana. Three surfaces — web, mobile, and Telegram — one unified system. Precision analytics, instant confluence wallet tracking, sub-millisecond execution, and advanced limit order automation with built-in partial fills.
02 — Is TELEMETRY secure?
Yes. Non-custodial architecture with zero-latency transaction verification, end-to-end encryption, and passkey integration. Your keys never leave your device. For full details, see our documentation at docs.bonkbot.io/telemetry.
03 — How do I get started?
Visit app.telemetry.io or download the mobile app. Sign up with email, Phantom wallet, or Telegram — then deposit SOL and start trading. Full onboarding guide at docs.bonkbot.io/telemetry.
04 — What are the rewards?
Ascend the ranks with trades and referrals, and earn up to 25% cashback on trading fees. Grow rewards through three tiers of referrals — no setup, no upkeep. Learn more at docs.bonkbot.io/rewards.
05 — The app isn't loading or I can't log in.
Try force-closing and reopening the app, or clearing your cache. Make sure you're using the same login method (email, Phantom, or Telegram) you signed up with. If the issue persists, email support@bonkbot.io with your device model and OS version.
06 — Which platforms are supported?
TELEMETRY is available on web (app.telemetry.io), mobile app, and BONKbot on Telegram (t.me/bonkbot_bot). All three surfaces share one unified system — your wallet, positions, and settings sync across platforms.
07 — How do I report a bug or request a feature?
Email support@bonkbot.io with a description of the issue or feature request. Screenshots and device info are always helpful.
